Consumer Ed Module 2: A Conversational Approach for Engagement
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Thank you for joining us for the second training of this series, A Conversational Approach for Consumer Education and Engagement.
The main objectives are to enhance your understanding of how a conversational approach to consumer education can lead to consumer engagement and to gain awareness of specific skills and strategies to foster a successful consumer education conversation.
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A Conversational Approach to Consumer Education and Engagement
Open to view video.
Open to view video.
This training is designed to build understanding of how a conversational approach to consumer education can lead to consumer engagement. We will also discuss specific skills and strategies that can foster a successful consumer education conversation.
Components of a Successful Consumer Education Conversation Handout
Open to download resource.
Open to download resource.
Please download and/or print this document to use as a reference guide for the main components of a conversation.
Final Exam
12 Questions | Unlimited attempts | 16/16 points to pass
12 Questions | Unlimited attempts | 16/16 points to pass
Test your understanding of the information presented to you in this training.